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- Kindly inspect your order upon reception and contact us immediately (within 24 hours) if the seedling is damaged or if you receive the wrong seedlings / seedlings are missing from your order, so that we can evaluate the issue and help you with an exchange or shipment of the missing seedling contact us on @FRO, Annanagar
- We do not allow return or exchange of any product or service purchased on our website. Only in cases where a damaged product is received, or products other than those ordered are received
- To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging intact. You will also need the invoice copy, and the request must be raised within 48 hours of receiving the delivery
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To start a return, you can contact us at [email protected] If your return is accepted, our logistics partner will pick up the product from your shipping address. Items sent back to us without first requesting a return will not be accepted
email should contain –
- Reasons for return
- Copy of invoice
- Picture of the product received
- In case of any disputes, arising from misinterpretation of the policy, or otherwise, the taken by Green Tamil Nadu mission shall be considered binding.
- Refund requests will be accepted only if the payment was deducted twice for the same order
